If you are having intermittent connectivity issues, please unpair your Soundots to the connected Bluetooth device. Once unpaired, repair after turning your Soundots off then on. Connectivity issues should be gone.

Sometimes, if there are too many electrical devices nearby, your Bluetooth Soundots may have interference which may cause intermittent connectivity issues resulting in choppy sound, disconnects, etc.
The reason why this occurs is due to every electrical device emitting waves which could potentially interfere if there is too much in a concentrated area. Try removing yourself from too many electronics to see if this will resolve the connectivity issues.